Privacy Policy

Who we are

Net Green Solutions Ltd
Company number: 14884680
Registered office: New Century House, Greenbank Technology Park, Challenge Way, Blackburn, BB1 5QB
Email: [email protected]

For the purposes of UK data protection law, Net Green Solutions Ltd is the data controller.

What personal data we collect

We may collect and process the following information:

• Name, job title, company name
• Email address and contact details
• Information submitted through contact or demo request forms
• Communication preferences
• Website usage data such as pages visited, time spent on site, and interactions
• Technical data including IP address, browser type, and device information

How we collect personal data

We collect personal data when you:

• Complete a contact or demo request form
• Contact us by email
• Subscribe to communications
• Use our website
• Interact with cookies and tracking technologies

Enquiries submitted through the demo request form on this website are protected from spam by Cloudflare Turnstile and sent securely to our email systems.

How we use your information

We use your personal data to:

• Respond to enquiries and demo requests
• Communicate with you about our services
• Provide customer support
• Improve our website and user experience
• Monitor and analyse website performance
• Meet legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

Lawful basis for processing

Our lawful bases include:

• Consent, where you have explicitly agreed
• Legitimate interests, where processing is necessary for business operations and does not override your rights
• Legal obligation, where required by law

Marketing communications

We may contact you by email regarding our services if you have requested information or given consent. You can opt out at any time by using the unsubscribe link or contacting us directly.

Analytics and tracking tools

This website uses PostHog, a web analytics service, to understand how many people visit and which pages they read. It records page views and the pages you leave, together with technical data such as your approximate location (from your IP address), browser, device type and the page that referred you. It is configured not to use cookies or store anything on your device, and does not record your screen, your keystrokes or what you type into forms. Because nothing is stored on your device, a return visit cannot be linked to an earlier one. PostHog processes this data on our behalf on servers in the EU, and honours your browser's Do Not Track setting.

This website does not use advertising or tracking cookies. The other third-party service that runs in your browser is Cloudflare Turnstile, which protects the demo request form from automated abuse and may process technical data such as your IP address and browser details to do so.

Data sharing

We do not sell personal data. We may share information with trusted service providers only where necessary, including:

• Website hosting providers
• Analytics and performance tools
• Email service providers

All third parties are required to process data securely and in accordance with data protection law.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office

To exercise your rights, contact us using the details above.

Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.